Assistant Manager

Job description

We are looking for an enthusiastic and driven Assistant Manager to join our dynamic team at a leading fashion retailer in Omni Shopping Centre, Dublin. This is an exciting opportunity to be part of a brand known for its high-quality products and exceptional customer service.

Role Overview:

As an Assistant Manager, you will play a key role in supporting the Store Manager to achieve the store’s goals. You will be responsible for managing day-to-day operations, driving sales, and leading the team to deliver a superior shopping experience for every customer.

Key Responsibilities:

• Support the Store Manager in maximising sales and profitability of the store.
• Lead by example in delivering excellent customer service, ensuring the team follows suit.
• Assist in managing staff performance, including conducting appraisals and supporting staff development.
• Ensure store merchandising meets brand standards and is visually appealing.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Handle cash, stock control, and inventory management in line with company procedures.
• Maintain high standards of cleanliness, organisation, and presentation throughout the store.
• Resolve customer queries and complaints in a professional manner.
• Assist in training new team members and fostering a positive, inclusive store culture.

Skills & Experience:

• Previous experience in a retail management or supervisory role, ideally in fashion.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• A passion for fashion and a keen eye for trends.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong organisational skills and attention to detail.
• Ability to analyse sales data and use insights to drive performance.

Benefits:

• Competitive salary and performance-based bonuses.
• Generous employee discount on all products.
• Opportunities for career progression within the company.
• Ongoing training and development.
• A supportive and friendly working environment.