Assistant Manager

Job description

Assistant Manager – Dublin City

37.5 hours

We are looking for an experienced Assistant Store manager for our store in Dublin city The primary responsibility of this role is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but not limited to, maintaining the store environment, operations, assisting with opening and closing of the store and housekeeping duties.

Responsibilities and tasks

• Deliver exceptional customer service
• Maximise sales performance and productivity
• Team management
• Communicate effectively
• Build collaborative relationships
• Create, organise and execute in store events
• Effectively manage stock and inventory
• Maintain high VM standards and work environment
• Complete any administrative tasks to a high standard and in a timely manner
• Confident to use all online learning tools and reporting systems
• Engage in all internal platforms
• To be aware of competitor activity and to drive an omni-channel approach

The Ideal Candidate

The ideal candidate will be warm, kind and friendly, love to help with a positive attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.

• Proven retail management/assistant retail management experience
• The ability to provide inspirational, authentic and personalised customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment