Retail Pharmacy – Assistant Manager

Job description

Position: Assistant Manager

Location: Dublin South

Job Type: Full-time

Reports to: Store Manager

Job Overview:

As the Pharmacy Assistant Manager ,you will be responsible for overseeing the daily operations of the store, ensuring the highest standards of customer service, and maintaining an efficient, safe, and profitable environment. You will lead a dedicated team, drive sales, and ensure compliance with all health and pharmaceutical regulations.

Key Responsibilities:

Leadership and Team Management:

• Lead, coach, and motivate a team to enhance performance, development, and job satisfaction.
• Conduct regular staff meetings and performance reviews.
• Ensure adequate staffing levels to meet customer needs.

Operations Management:

• Oversee the day-to-day operations of the pharmacy.
• Manage inventory levels, ordering, and stock control.
• Ensure the store’s layout and appearance adhere to company standards.

Customer Service:

• Ensure a high standard of customer service is maintained.
• Handle customer queries and complaints effectively.
• Build and maintain strong relationships with the local community.

Financial Management:

• Meet or exceed sales targets.
• Control costs and manage budgets.
• Analyse sales figures and forecast future sales volumes.

Compliance and Safety:

• Ensure compliance with legal, ethical, and regulatory requirements.
• Maintain a safe and clean store environment.
• Stay informed about changes in pharmacy regulation and health care.

Qualifications:

• A minimum of 2 years of management experience in a pharmacy retail or health care .
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Proven track record in sales and customer service.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of pharmacy operations and regulations is a plus.

Benefits:

• Competitive salary DOE and bonus scheme.
• Opportunities for professional growth and development.
• Employee discounts and health care benefits.
• Supportive work environment.